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RXO's AI system aims to ease gate congestion for truckers

RXO, a logistics company, has implemented an AI-powered truck check-in system at their Laredo, Texas facility to reduce gate congestion and wait times for truck drivers.

The big picture: This tech development comes as a significant enhancement for truckers dealing with bottlenecks at check-in points, aiming to make their workloads a bit lighter.

  • The system uses video technology to automatically record truck trailer numbers and match them to scheduled appointments, thereby expediting the check-in process.
  • Efficiency boost: The AI employs machine learning, computer vision, and text recognition, enabling it to almost instantly identify the truck and notify staff upon its arrival.

Previously, such tasks were manual, prone to errors, and often led to trucks lining up at the gatehouse, causing significant delays and frustration for drivers.

Not just a one-off: RXO plans to roll out this technology to other high-volume facilities and offer it as a service to other companies experiencing similar traffic challenges.

Why it matters for truckers: Innovations like this AI check-in system recognize the essential role truckers play in our supply chain and aim to respect their time and contributions without favoring new technologies that might complicate their current way of life.

Be smart: While AI advancements in trucking might raise concerns among truckers wary of new tech, these efforts focus on streamlining existing processes rather than imposing major changes to their routines.

The bottom line: As RXO's system demonstrates success in reducing wait times, it could emerge as a welcome tool for the trucking community at the borders and beyond.

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